Content Moderator (Turkish-speaking) - Social Platform
Concentrix
Remoto
Content Moderator (Turkish-speaking) - Social Platform
Job Description
Ready to shape the future?
Content Moderator – Turkish | Porto | On-Site
Concentrix is a global leader shaping the future through technology and innovation, operating in 70+ countries and partnering with world-renowned brands.
And so, for our client, a leading global social media platform, we are looking for Content Moderators in Porto, Portugal, to support the platform’s users and ensure content and user behavior comply with established guidelines and policies.
What’s in it for you?
- Competitive salary + performance bonus
- Fully paid training
- Career development opportunities
- Free Learning and Leadership Development programs
- Bring-a-Friend referral bonus
- Central location in Porto
What will you do?
- Review, audit and moderate user-generated content and copyright-related content
- Review user behavior and ensure compliance with Social Media platform rules and guidelines
- Analyse reports according to established protocols, procedures and instructions, maintaining a high level of quality
- Apply content moderation policies to nuanced and context-dependent cases in an evolving environment
- Make autonomous decisions when handling challenging issues, including potentially sensitive or business-critical content
- Actively contribute to initiatives aimed at improving service quality and the overall user experience
- C1 level Turkish (written and spoken)
- B2 level English
- Minimum 6 months of relevant experience in content moderation, customer service, social media or related fields
- Strong customer service-oriented skills
- High tolerance for repetitive tasks in a fast-paced, high-production work environment
- Ability to work as a team member, as well as independently
- Strong attention to detail and ability to follow established guidelines and procedures
- Ability to handle sensitive content and make objective decisions in line with defined policies
Ready to shape the future?
Apply today and join our international team in Porto!
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.