Business Application Management Tool Manager
BNP Paribas CIB
- Support decision-making and business processes by ensuring functional support to a portfolio of Business Applications and by championing their continuous improvement and constant alignment with Business needs. This role also assumes the Product Ownership of the Tool in hand
- Manage a team to achieve organizational goals, ensuring staff motivation and development as well as adequate work distribution and performance monitoring. The team is present in Lisbon and Brussels
- As product owner, define a long-term vision for the tool evolution, based on inputs of the community of users, the process owner and the provider of the software
- Coordinate the backlog of enhancements requests. Pilot the implementation of the enhancement projects based on deliveries of Software provider
- Manage the Application and ensure communication with the main stakeholders
- Promote user engagement with managed application, via the community of users
- Ensure good service levels in end-user functional support
- Help organize and complete the product
- Monitor data quality controls and reporting) on use of the tool
- Organise and attend coordination meetings with IT and internal clients and represent the team as subject matter expert in relevant domains
- Bachelor's (3-5 years) in Business Management
- Professional experience in Project Management and Consulting
- Experience with a SaaS application is a plus
- Strong written and spoken communication skills in English
- Client focused
- Ability to understand, explain and support change
- Ability to anticipate business/strategic evolution
- Critical thinking
BNP Paribas, The European Leader In Banking And Financial Services In Europe, Operates In 64 Countries And Has Nearly 180,000 Employees. The Group Is Structured Around Three Operating Divisions. Its Business Lines Cooperate Closely, As Part Of Our Integrated Model, To Meet The Needs Of All Our Clients In a Coordinated Manner
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ Ambition Is To Cultivate An Open And Responsive Environment For All That Encourages Collaboration And Interaction. We Demonstrate Our Commitment By Actively Contributing To The Group’s Diversity And Inclusion Strategy And Goals, In Line With The United Nations Sustainable Development Goals. As Part Of Our Local Corporate And Social Responsibility - Diversity & Inclusion Strategy, BNP Paribas Portugal Is Committed To
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
- Please note that only applications submitted in English will be considered.
- In case you are selected for this role, further documentation will be requested to support your hiring process.