Order to Cash Process Lead, SAP S/4 HANA Transformation
ABB
Remoto
This Position Reports To
O2C Global Transformation Process Owner
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We are seeking an experienced Order-to-Cash (O2C) Process Lead to drive global process design and standardization as part of a large-scale SAP S/4HANA transformation program spanning more than 50 countries. The successful candidate will bring hands-on experience designing, deploying, and governing O2C processes as part of SAP S/4HANA implementation and rollout programs. You will serve as the global O2C process authority, defining the future-state process landscape, driving standardization, and ensuring successful adoption across multiple deployment waves. Working closely with Finance, Sales, Service, IT, Global Business Services, and transformation leaders, you will play a critical role in establishing scalable, compliant, and efficient end-to-end Order-to-Cash processes within ABB Robotics' future operating model.
This is a global process transformation role focused on SAP S/4HANA process design, standardization, and deployment, rather than the day-to-day management of O2C operations.
The location of the role is within Europe.
Working model is hybrid
Your Responsibilities
- Drive SAP S/4HANA process transformation: Act as the global process authority for Order-to-Cash throughout the SAP S/4HANA journey, ensuring global process consistency from design through deployment across multiple rollout waves.
- Own the global O2C process design: Lead the design and continuous improvement of end-to-end Order-to-Cash processes, driving standardization across order management, billing, collections, cash application, and dispute management.
- Drive process harmonization and governance: Define global process standards while assessing and governing local requirements, ensuring that country-specific or business-specific variants are only adopted where there is a clear regulatory or business justification.
- Shape the future operating model and performance framework: Establish governance, controls, KPIs, and ways of working for O2C operations, ensuring effective collaboration between ABB teams and external service providers while driving transparency and accountability.
- Advance operational excellence: Identify opportunities for simplification, automation, and continuous improvement to enhance efficiency, customer experience, compliance, and working capital performance.
- Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field.
- 7+ years of experience in Order-to-Cash, order management, or finance process roles, including end-to-end O2C processes in a manufacturing, multi-entity, and multi-country environment.
- Proven experience leading O2C process design and standardization as part of an SAP S/4HANA implementation, rollout, or transformation program, with responsibility for process design, testing, deployment, governance, or continuous improvement activities.
- Strong SAP expertise with deep process-design knowledge in SAP SD and FI-AR, complemented by a solid understanding of O2C master data, including Business Partner, pricing, and credit management, and their impact on downstream processes and reporting.
- Experience designing global processes for shared-services and/or outsourced delivery models, including retained-organization structures, provider interfaces, governance, and control frameworks.
- Strong stakeholder management and influencing skills, with the ability to align business, finance, and technology teams and drive decision-making in complex transformation environments.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.