French Customer Account Manager| On-site in Porto, Portugal -
Lingo-nova
Remoto
Join a fast-growing project in the sports and leisure e-commerce sector as a French-Speaking Account Manager in Porto. You will handle customer interactions, apply your sales skills and be part of a dynamic team with a friendly working environment.
Responsibilities
- Make and receive calls from various customers and respond to their enquiries
- Handle customer requests through back-office activities
- Apply sales skills, depending on the project requirements
- Handle objections and complaints effectively
- Use various computer applications and tools
- Excellent command of spoken and written French (C1/C2 level, mandatory)
- Good theoretical and practical knowledge of IT (mandatory)
- Good interpersonal skills
- Proactive attitude and ability to make suggestions
- Availability to work variable and rotating shifts (40 hours/week, 8 hours/day)
- Previous customer service experience is an advantage
- Ability to work on-site in Porto, Portugal
- On-site in a modern and functional workspace in Porto, near Trindade Metro Station
- Variable and rotating shifts, 40 hours per week (8 hours per day)
- Salary from €953 up to €1,120 per month, depending on experience
- Employment contract from the first day
- Paid training
- Attendance is valued and rewarded
- Real career progression opportunities
- Dynamic team with a friendly working environment
- Discounts and partnerships with major brands and institutions (banking, healthcare, sports, fashion and more)