SALES & MARKETING MANAGER – HOSPITALITY
Retail Academy
The company offers a unique concept combining restaurant operations, retail, live music and private events, creating memorable experiences for both local and international customers.
We are looking for a dynamic, creative and commercially driven professional to lead the Sales & Marketing strategy, increase business performance and strengthen the brand's positioning in the Lisbon market.
Key Responsibilities
- Develop and implement sales and marketing strategies to drive revenue growth, increase customer traffic and strengthen brand positioning.
- Identify new business opportunities and build relationships with corporate clients, tourism partners and local businesses.
- Plan and execute marketing campaigns, promotional activities and social media initiatives.
- Manage and develop sales across the different business areas, including restaurant operations, retail, live music and special events.
- Develop, coordinate and oversee corporate events, private functions and special experiences to generate additional revenue.
- Monitor budgets, forecasts, marketing expenses and overall business performance, including P&L analysis.
- Analyse commercial KPIs and implement action plans to achieve business objectives.
- Work closely with Operations and other departments to ensure consistent brand standards and an excellent customer experience.
- Lead, motivate and develop the team, setting clear objectives and promoting a customer-focused and results-driven culture.
- 8 years experience in similar roles.
- Sales, marketing and revenue growth
- Team leadership,
- Customer experience and brand standards
- Commercial strategy, CRM and channels
- Budgeting, forecasting and P&L
- Events experience
- Fluent in English and Portuguese