Operations Customer Expert (Spanish) - Lisbon, Portugal (Relocation Support)
Savior Artigos Texteis Lda
Remoto
Why you'll like it
- Paid training (:2 weeks, in English) with full product and tools onboarding
- Work with a recognized international brand
- Multicultural, collaborative team
- Health insurance from day one
- Give empathetic, professional support via phone, e-mail and chat
- Help customers with account management, billing and technical troubleshooting
- Explain products, services and features accurately
- Find the right solution quickly and keep satisfaction high
- Meet quality and performance standards
- Full fluency in Castilian (Spanish) and English (B1)
- Excellent communication and interpersonal skills
- Comfortable with technology and digital platforms
- Empathy, adaptability and attention to detail
- Comfortable in a fast-paced, team-oriented environment
- Availability for 24/7 rotating shifts (including nights, weekends and holidays)
- €1,262.33 total gross per month, including Christmas and holiday allowances (paid monthly) and a meal allowance (€7/day)
- Or, if you choose the company apartment: €1,259.33 total gross package per month, including Christmas and holiday allowances, meal allowance and free accommodation (valued at €200). Cash portion: €1,059.33
- Training allowance: €18.56/day gross, paid for successfully completed training
- 12-month fixed term with a 1-month trial period; permanent after 2 years
- 40 hours/week (8h + 1h lunch break), Monday–Sunday rotation
- 22 days of vacation per year (proportional in the first year) + Portuguese public holidays
Live in a fully furnished, company-rented apartment for at least your first 14 months, with all utilities covered. Available only to candidates currently living more than 100 km from the workplace. Employees only, no pets.
Apply now and start your next chapter in customer experience!