English Customer Support Representative – Lisbon
Savior Artigos Texteis Lda
Remoto
If you are a strong English communicator passionate about delivering exceptional user experiences, this is your opportunity to relocate to Lisbon with a secure, stable, and rewarding career path.
Why Join Us?
- Attractive Compensation: Up to €1,527.33 gross/month (including a total base package of €1,227.33 + up to €300/month performance bonus).
- Tax-Free Meal Perks: €154.00 monthly meal allowance paid via a tax-exempt pre-paid card.
- Health & Wellness: Free private health and dental insurance provided upon signing your contract.
- Career Growth & Stability: 12-month renewable contract with a clear path to a permanent role after 2 years.
- Fully Paid Training: Comprehensive 15-day English training program to set you up for full success.
As a Customer Support Representative, you will act as the first point of contact for registered users and community members across telephone, email, and chat.
- Assist users in navigating platform products, tools, and services effortlessly.
- Resolve inquiries efficiently while ensuring high standards of user satisfaction.
- Deliver high-quality, empathetic support in a fast-paced environment.
- Work Schedule: Full-time (40 hours/week | 8 hours/day + 1-hour lunch break).
- Location: On-site in Lisbon, Portugal.
- Monthly Package Breakdown:
- Base Salary: €920.00
- Holiday Allowance: €76.67
- Christmas Allowance: €76.67
- Meal Allowance: €154.00 (Tax-free)
- Total Base Package: €1,227.33 / month
- Performance Bonus: Up to €300.00 / month
- High proficiency/fluency in English (written and spoken).
- Strong communication, active listening, and problem-solving skills.
- Customer-first mindset with an enthusiasm for tech and community platforms.
- Eligibility or willingness to work full-time on-site in Lisbon, Portugal.
Ready to take the next step in your career? Click Apply Now or send us your updated resume to get started today!