ATM Support Technician - Banking (Temporary)
Noesis
Noesis is looking for professionals with the following profile:
- Provide customer support by email and phone, handling reports of ATM failures and related technical and functional issues;
- Follow structured analyses, synthesize findings and take the decisions and actions needed to resolve incidents;
- Research and resolve cases using the Knowledge Base;
- Work with financial institutions to resolve incidents.
- Degree in Computer Science or similar;
- Minimum of 3 years of experience in customer support, ideally in the banking sector (payment systems and the banking ecosystem);
- Proficiency in Outlook, Word, Excel and PowerPoint;
- CRM experience will be valued;
- Fluent English and Portuguese, both oral and written;
- Strong learning ability, organization, autonomy and dynamism, with good oral and written communication;
- Initiative, proactivity, and skill in identifying and solving problems.
Join us. Let’s innovate together!
All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person and ensuring that no candidate is discriminated on the grounds of gender, ethnicity, sexual orientation, age, religion or physical condition.
- Job advertisement under Law nr 4 / 2019, of 10th January