Market Research Fieldwork Manager
RONIN International
Remoto
Location: Porto, Portugal
About RONIN International
RONIN International is a global market research agency delivering high-quality data collection and research solutions to clients worldwide. As part of the Rippleffect Group, we have offices across the UK, Germany, the USA, Portugal, Hong Kong, and the Philippines.
We partner with leading research agencies, consultancies, and global brands to deliver high-quality qualitative and quantitative research across multiple industries and international markets. Our teams are committed to operational excellence, exceptional client service, and delivering reliable research data that supports business decisions.
About the Role
We are looking for an experienced Market Research Fieldwork Manager to join our team in Porto, Portugal.
In this role, you will be responsible for managing the successful execution of market research fieldwork projects from initiation through completion. Working closely with clients, internal teams, and external suppliers, you will oversee project planning, participant recruitment, fieldwork operations, quality assurance, and project profitability to ensure projects are delivered on time, within budget, and to the highest quality standards.
This is an excellent opportunity for someone who thrives in a fast-paced, client-focused environment and has a strong understanding of market research operations and fieldwork management.
Key Responsibilities
- Review project specifications, costing sheets, and fieldwork requirements.
- Attend project kick-off meetings with clients and internal stakeholders.
- Develop and review screeners, discussion guides, and questionnaires.
- Review and test programmed questionnaires to ensure best practice data collection, working closely with Scripting, Translation, Testing, and Data Processing teams.
- Brief and manage internal fieldwork teams and external suppliers to ensure successful project execution.
- Oversee participant recruitment and fieldwork activities across multiple projects.
- Monitor project timelines, budgets, profitability, and resource allocation.
- Manage project scope, change requests, and scope creep.
- Build and maintain strong client relationships through proactive communication and regular project updates.
- Identify project risks and implement effective solutions to minimise delays and ensure successful delivery.
- Ensure compliance with ESOMAR guidelines, quality standards, and company procedures.
- Complete project administration, including project close-out activities and lessons learned.
- Support research design activities, including sampling methodologies and questionnaire development.
- Coordinate data collection across various methodologies, including online surveys, telephone interviews (CATI), focus groups, and in-depth interviews.
- Drive continuous improvements to fieldwork processes and operational efficiency.
- Bachelor's degree in Economics, Statistics, Communication Research, Marketing, Business Management, Analytics, or a related field.
- Minimum of 2 years' experience in market research, fieldwork management, or project management within a market research agency.
- Strong understanding of market research methodologies, participant recruitment, and fieldwork operations.
- Experience managing multiple market research projects simultaneously.
- Strong analytical and problem-solving skills.
- Experience working with survey platforms and data collection tools.
- Excellent client management, communication, and stakeholder management skills.
- Strong organisational and time management skills with exceptional attention to detail.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Proficiency in Microsoft Office, particularly Microsoft Excel.
- Experience managing international or multi-country research projects.
- Knowledge of qualitative and quantitative research methodologies.
- Familiarity with ESOMAR guidelines and market research quality standards.
- Experience working with survey platforms such as Qualtrics, Decipher, Forsta/Confirmit, or similar.
- Experience coordinating external suppliers and fieldwork vendors.
At RONIN International, you'll become part of a respected global market research organisation working with international clients across a wide range of industries. You'll collaborate with experienced teams across multiple countries, contribute to impactful research projects, and enjoy opportunities for professional growth within a supportive and collaborative environment.
Location
This position is based in Porto, Portugal. Applicants must have the legal right to work in Portugal or be eligible to work there.