Hebrew Speaking Content Moderator (Remote in Portugal)
Ignite
Remoto
- Location: Fully Remote (Must be currently based in Portugal; no relocation assistance provided)
- Employment Type: Full-time (40 hours/week, 5 days a week, rotative shifts)
- Equipment: Fully provided by the company
What You Will Do (Key Responsibilities) As a Content Moderator, you will play a crucial role in maintaining platform safety, ensuring appropriate platform guidelines and policies are upheld. Your daily tasks will include:
- Content Review & Policy Enforcement: Actively monitor and review user-generated content in Hebrew, verifying that all posted text, images, and media comply with community safety standards and trust policies.
- Problem Solving: Take ownership of flagged content, user safety escalations, account permissions, and nuanced policy questions, delivering swift and accurate resolutions.
- Data Accuracy: Record detailed moderation logs, document administrative decisions accurately, and update database entries across all internal tracking platforms.
- Quality & Metrics: Strive to achieve and surpass target key performance indicators (KPIs), focusing heavily on moderation accuracy, operational speed, and service quality.
- Location & Work Status: Must be strictly based in Portugal. You must hold EU Citizenship OR a valid Portuguese Residency Card (Título de Residência). Please note: Visa sponsorship and relocation packages are not available for this role.
- Language Skills: Fluent level of Hebrew (both written and spoken) AND a solid B2 level of English to navigate training, internal systems, and communicate with international colleagues.
- Adaptability: Full readiness to adopt rotative shift schedules (working 8 hours daily, 5 days per week) from your home office setup.
- Tech Savviness: Strong computer skills, comfort handling multiple browser windows at once, and the ability to master web-based applications rapidly.
- Soft Skills: Sharp critical thinking, rigorous attention to detail, objective judgment, and active listening capabilities.
- Prior Experience: Previous experience in content moderation, customer service, or online operations is nice to have, but not mandatory. We provide comprehensive, fully paid training to set you up for success!
- Salary: 1,767 EUR gross per month (paid over 12 months)
- Work Setup: 100% remote working environment within Portugal
- Hardware: All required hardware and work equipment will be delivered directly to your address in Portugal
- Paid Training: Complete, professional onboarding and virtual training program to teach you everything you need to know about internal policies and systems.
- Remote Flexibility: Experience the total freedom and balance of working remotely from any location within mainland Portugal or the islands.
- Multicultural Environment: Connect and cooperate with global teams, expanding your career within a vibrant, international online culture.
- Career Growth: Opportunities for career advancement into Quality Assurance, Team Leadership, Operational Management, or Corporate Training.