Customer Support Advisor (English C1) – Lisbon, Portugal
Hiring International Academy
Remoto
Salary: €1,250 gross/month
Job Overview
We are looking for a Customer Support Advisor with C1-level English proficiency to join an international team in Lisbon. This is an excellent opportunity for candidates who are passionate about delivering outstanding customer service in a fast-paced environment.
Key Responsibilities
- Provide customer support via phone, email, and chat.
- Handle customer inquiries related to products and accounts.
- Resolve customer issues efficiently while ensuring a high level of customer satisfaction.
- Accurately document customer interactions in internal systems.
- Collaborate with team members to deliver an exceptional customer experience.
- English proficiency at C1 level or higher.
- Previous customer service or contact center experience is an advantage.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced, customer-focused environment.
- EU citizenship or a valid Portuguese work permit is required.
- €1,250 gross monthly salary.
- Paid training.
- Health insurance.
- Career development opportunities.
- International and multicultural work environment.