Commercial Specialist
Touch Inflight Solutions
We specialize in comprehensive media services, with a focus on creating more personalized and engaging experiences for travelers at every step of the journey.
By uniting Touch Inflight Solutions and ABOVE, Conetic brings together a leading IFE content service provider and a robust cloud-based media distribution platform. This combination of curated content, data-driven personalization, and an automated cloud media supply chain enables airlines to deliver fresh, personalized content to passengers faster and more efficiently through a seamless, end-to-end solution.
About the role:
The Commercial Specialist will play a key role in supporting the execution of our commercial strategy across Touch (Content Service Provider) and ABOVE (Processing Lab).
This role is designed to assume day-to-day account management responsibilities, ensure consistent commercial follow-through, and drive structured revenue growth across assigned accounts.
By reinforcing the client-facing commercial function, this position will enable the Commercial & Growth Director to focus on strategic expansion, revenue acceleration, partnerships, and cross-company integration.
About the responsibilities:
- Account Ownership & Client Success
- Act as the primary commercial point of contact for assigned airline and media clients.
- Manage day-to-day commercial communications and follow-ups.
- Monitor contractual scope, renewals, and performance milestones.
- Ensure strong client satisfaction and proactive engagement.
- Revenue Growth & Optimization
- Develop and execute structured account growth plans.
- Identify upsell and cross-sell opportunities across Media and Digital services.
- Support pricing proposals and commercial negotiations.
- Track revenue performance against targets.
- Commercial Operations & Forecasting
- Support pipeline tracking and forecasting.
- Collaborate with Finance on revenue projections and budget alignment.
- Contribute to proposal preparation, pricing grids, and commercial documentation.
- Cross-Functional Collaboration
- Act as commercial liaison between Product, Delivery, Finance, and Operations.
- Ensure alignment between client expectations and internal execution.
- Drive internal accountability and commercial visibility across departments.
- 3–4 years of experience in Account Management, Commercial Management, or B2B client-facing roles.
- Strong negotiation and communication skills.
- Analytical mindset with ability to interpret pricing and revenue data.
- Experience managing multiple stakeholders.
- Proactive, structured, and commercially driven.
- Experience in aviation, media, digital services, or content distribution is a plus.
- Creativity and sales driven objectives, such as cross selling and upseeling.
- Fluent in English.
- Flexible working hours.
- Health Insurance.
- Birthday Leave.
- International team.