Sales Associate
Cartier
As an Ambassador of the Maison, you will ensure a unique client experience before, during and after a sale. You will achieve sales targets and proactively develop your client portfolio. You will also participate to the daily boutique operations.
HOW WILL YOU MAKE AN IMPACT?
Sales Achievements
- Ensures a unique and exceptional client experience during a sale
- Perfectly masters the steps of a sale (welcome,
- discover and understand, convince, close and
- develop)
- Adapts according to clients’ needs and motivations
- Strives to always improve and surprise the clients
- Deals with ease during negotiations and objections
- Transmits the passion and values of the Maison
- Acts as the privileged contact for the client(s) in case of Care Service
- Meets individual and boutique targets, both quantitative and qualitative
- Cultivates strong client relationships and develops
- client loyalty
- Efficiently develops the client portfolio
- Executes targeted CRM actions
- Participates to client events
- Respects all group, Maison and boutique policies
- and procedures
- Participates to inventories
- Participates to the set up and breakdowns at
- opening and closing of the boutique
- Participates to the implementation of Visual
- Merchandising guidelines
- Assists with special projects when requested
- You will have experience in Fine Jewellery/Watches
- You will have a solid knowledge and passion for gemstones and watches
- You will have excellent interpersonal competences in order to develop a network of loyal clients
- You will be meticulous, highly client focused and organized
- You will have excellent written and spoken communication skills
- Language requirements: Portuguese and English (any other language is a plus)
You will be based in our Cartier Lisbon boutique. You will collaborate with experienced and inspiring colleagues. You will have the opportunity to make the most of your fine jewellery knowledge by presenting our iconic Cartier creations to each client. You will be rewarded by a successful and long term career in Cartier.