Rececionista (m/f) - Ponta Delgada, Azores

Delta Hotels and Resorts

Remoto

Additional Information

Job Number 26075925

Job Category Rooms & Guest Services Operations

Location Estrada da Ribeira Grande s/n, Ponta Delgada, Portugal, Portugal, 9500-702VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

RESUMO DA POSIÇÃO

Os nossos associados não se restringem apenas a garantir um check-in e check-out simples e eficientes. Apostam em criar experiências memoráveis e diferenciadoras para os nossos hóspedes, promovendo uma ampla variedade de serviços que acompanham os hóspedes ao longo de toda a sua estadia.

Responsabilidades

Realizar check-in e check-out
Atender hóspedes, chamadas e e-mails
Prestar informações sobre o hotel e a região
Gerir reservas e acompanhar pedidos
Registar pagamentos, controlar contas e caixa
Apoiar hóspedes durante a estadia, assegurando satisfação

Requisitos

Experiência em hotelaria (Receção)
Formação em Turismo/Hotelaria
Inglês obrigatório (outros idiomas valorizados)
Conhecimentos de Office e Opera (preferencial)
Disponibilidade horária flexível

Perfil

Boa comunicação e orientação para o cliente
Responsabilidade e adaptabilidade
Espírito de equipa

Qualificações

Ensino superior (preferencial)

Condições

Salário: 1100€ – 1200€ brutos/mês
Integração em grupo internacional
Formação e crescimento profissional
Ambiente inclusivo

Na Marriott International, promovemos a igualdade de oportunidades e a não discriminação, valorizando a diversidade de culturas, talentos e experiências que tornam as nossas equipas mais fortes.

Position Summary

Our associates do more than just ensure a simple and efficient check-in and check-out process. They are committed to creating memorable and unique experiences for our guests, offering a wide range of services that support guests throughout their entire stay.

Responsibilities

Perform check-in and check-out
Assist guests in person, by phone, and email
Provide information about the hotel and local area
Manage and follow up reservations
Handle payments, billing, and cash operations
Support guests throughout their stay to ensure satisfaction

Requirements

Experience in hospitality/front office
Background in Tourism/Hotel Management
Fluent English required (other languages are a plus)
Knowledge of Office tools and Opera PMS (preferred)
Flexible working hours

Profile

Strong communication and customer focus
Responsibility and adaptability
Team player

Qualifications

Higher education (preferred)

Conditions

Salary: €1100 – €1200 gross/month
Integration into an international group
Continuous training and career growth
Inclusive work environment

At Marriott International, we promote equal opportunity and non-discrimination, valuing the diversity of cultures, talents, and experiences that make our teams stronger.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.