Guest Service Expert
Delta Hotels and Resorts
Remoto
Job Number 26069778
Job Category Food and Beverage & Culinary
Location Estrada da Ribeira Grande s/n, Ponta Delgada, Portugal, Portugal, 9500-702VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
O Delta Hotels proporciona uma tranquila experiência de viagem, pensada cuidadosamente para atender às necessidades essenciais do viajante frequente moderno. Proporcionamos, sem erro, todo o essencial de que os hóspedes necessitam, e trabalhamos para eliminar tudo aquilo de que não precisam. No Delta Hotels by Marriott, somos sempre simpáticos e sábios e estamos no controle. Assim, os hóspedes focam no que é mais importante para eles. Com forte presença no Canadá, Reino Unido e Estados Unidos, os Delta Hotels by Marriott crescem rapidamente em diferentes mercados pelo mundo. Se você se orgulha de proporcionar um atendimento útil, focado naquilo que importa, lhe convidamos a explorar as vagas no Delta Hotels by Marriott. Ao entrar para o Delta Hotels, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.