Customer Support Representative - #243306
PVComplete
Data: há 1 semana
Cidade: Porto, Porto
Tipo de contrato: Tempo total
Customer Support Representative Notice: Undefined variable: page_id in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/saasland/inc/saasland_functions.php on line 299 Job Details DepartmentSupport
LocationPorto
Job TypeCustomer Support
QualificationsBachelors Degree
Experience1 Years
Your Role
We are hiring a Customer Service Representative to manage customer questions and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to have a positive attitude, be able to remain calm when customers are frustrated, and have experience working with computers. In this position you will learn about solar energy and software for design.
The Team
PVComplete is a solar software and engineering company with office in Portugal and California. PVComplete builds a design and engineering software used by solar companies big and small. At PVComplete we are passionate about solar energy and seek candidates who share our goals to change the way the world's energy is produced.
Responsibilities Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries through email, web conference, chat.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues on the sales and software teams as necessary.Providing feedback on the efficiency of the customer service process.Qualifications: Ability to stay calm when customers are stressed or upset.Comfortable using computers and social media.Experience working with customer support.Fluent in English.High school diploma, general education degree or equivalent.Passionate about solutions to climate changeBenefits Competitive SalaryFlexible working hoursNew computerIf you are interested in joining us, please send a cover letter and resume to ****** .
Team
Contact
Privacy Policy
Help Center
Schedule A Demo
Terms of Use
Youtube Linkedin Facebook-f Berkeley, US | Porto, PT
#J-18808-Ljbffr
LocationPorto
Job TypeCustomer Support
QualificationsBachelors Degree
Experience1 Years
Your Role
We are hiring a Customer Service Representative to manage customer questions and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to have a positive attitude, be able to remain calm when customers are frustrated, and have experience working with computers. In this position you will learn about solar energy and software for design.
The Team
PVComplete is a solar software and engineering company with office in Portugal and California. PVComplete builds a design and engineering software used by solar companies big and small. At PVComplete we are passionate about solar energy and seek candidates who share our goals to change the way the world's energy is produced.
Responsibilities Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries through email, web conference, chat.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues on the sales and software teams as necessary.Providing feedback on the efficiency of the customer service process.Qualifications: Ability to stay calm when customers are stressed or upset.Comfortable using computers and social media.Experience working with customer support.Fluent in English.High school diploma, general education degree or equivalent.Passionate about solutions to climate changeBenefits Competitive SalaryFlexible working hoursNew computerIf you are interested in joining us, please send a cover letter and resume to ****** .
Team
Contact
Privacy Policy
Help Center
Schedule A Demo
Terms of Use
Youtube Linkedin Facebook-f Berkeley, US | Porto, PT
#J-18808-Ljbffr
Empregos semelhantes
Senior HR Systems Administrator
GO IT BY PTC,
Porto, Porto
há 10 horas
Senior HR Systems Administrator
1. Purpose of the Job
As a technology leader, this role manages the operations required for system administration across all HR technical platforms. The position exists to maintain system administration within a governance process, providing HR functions with efficient and effective technology infrastructure including learning, performance management, succession planning, management recruiting, frontline recruiting, compensation, HR service...
IT Solution Analyst
Oney,
Porto, Porto
há 12 horas
IT Solution Analyst
Resumo da Oferta
2273402115975 2024-05-17 Voltalia Porto Híbrido Informática e Tecnologias A definir Full-Time
whatsapp Enviar por mail Whatsapp LinkedIn Facebook Twitter Enviar por mail Reportar anúncio Guardar Candidate-se
IT Solution Analyst Guardar Candidate-se
Descrição da Empresa
At Voltalia we are passionate about renewable energies! We not only produce electricity from wind, solar, hydro and biomass, as...
Italian Speaking Content Moderator in Porto, Portugal
Multilingual Jobs Worldwide,
Porto, Porto
há 13 horas
Description
Key Responsibilities:Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
Reviewing/updating contents on a popular social media platform
Audit of content received and sharing for Social Media UploadEnsure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')Maintain broad knowledge of client products and/or services
Strict adherence to...