Dutch Speaking Platform Safety Representative - #242712

Are you fluent in Dutch and passionate about ensuring the safety and well-being of online communities? Join our team in Lisbon as a Dutch-Speaking Platform Safety Representative, where you'll play a vital role in promoting a secure and positive online environment. While prior experience is advantageous, it's not mandatory as we value individuals with a strong willingness to learn and contribute. Additionally, for candidates relocating from abroad, we offer a comprehensive relocation package to facilitate a smooth transition. Enjoy a competitive salary, comprehensive benefits including health and life insurance, and abundant opportunities for career growth and development.

Responsibilities:

1. Platform Safety Advocacy: As a Dutch-Speaking Platform Safety Representative, you'll advocate for the safety and security of our online platform users. Monitor user activity, identify potential risks or violations, and take proactive measures to mitigate them, ensuring a safe and welcoming environment for all.
2. Community Engagement: Engage with users in Dutch-speaking communities, addressing concerns, providing support, and fostering positive interactions. Build trust and rapport with users, serving as a trusted point of contact for safety-related inquiries and assistance.
3. Policy Implementation: Implement and enforce platform safety policies and guidelines, ensuring compliance with regulatory requirements and industry best practices. Stay abreast of emerging trends and threats in online safety, adapting strategies and protocols accordingly.
4. Incident Response: Respond promptly and effectively to safety-related incidents, including reports of harassment, abuse, or inappropriate content. Investigate incidents, escalate as necessary, and implement appropriate measures to address and prevent recurrence.
5. Educational Initiatives: Develop and deliver educational resources and training materials to promote user awareness and understanding of safety protocols and best practices. Empower users to take proactive steps to protect themselves and others within the online community.

Qualifications:

• Fluent in Dutch (both spoken and written) is essential.
• Excellent communication skills in English, with the ability to effectively convey information and engage with users.
• Strong problem-solving abilities and attention to detail, with the capacity to identify and address safety concerns promptly.
• Passion for online safety and community well-being, with a proactive and customer-centric approach to addressing user needs and concerns.
• Ability to work independently and collaboratively within a team environment, demonstrating adaptability and resilience in dynamic situations.

Benefits:

1. Competitive Salary: Receive a competitive salary package reflective of your skills, experience, and contributions to the team.
2. Relocation Package: For candidates relocating from abroad, we offer a comprehensive relocation package to support your transition to Lisbon.
3. Health and Life Insurance: Enjoy comprehensive health and life insurance coverage, providing peace of mind for you and your loved ones.
4. Career Growth Opportunities: Take advantage of opportunities for professional development and career advancement within the company. Access training programs, mentorship initiatives, and promotional pathways to support your growth and success.
5. Dynamic Work Environment: Immerse yourself in a dynamic and inclusive workplace culture, where collaboration, innovation, and teamwork are celebrated and encouraged.
6. Work-Life Balance: Prioritize your well-being with a healthy work-life balance, supported by flexible working arrangements and wellness initiatives.
7. Professional Development: Participate in ongoing training and development initiatives tailored to enhance your skills, knowledge, and expertise in platform safety and community management.

Join Our Team:If you're a Dutch-speaking individual passionate about online safety and community well-being, apply now to become our Dutch-Speaking Platform Safety Representative in Lisbon. Experience competitive compensation, comprehensive benefits, and a supportive work environment as you embark on a rewarding career journey with us!