Packet Core Engineer (HSS/Design/IMS, Lisbon) - #241778

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

• IP Design (HLD/LLD) - ​mainly focused in 2G/3G/LTE and 5G Stand Alone architecture.

• Support to the definition of the integration and commissioning methodologies and global cloud packet core architecture, covering integration and acceptance test.

• Customer meetings.

• Ericsson Router configuration/integration/support.

• First point of contact for support of any alarm/event/KPI related issues.

• Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.).

• Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA).

• Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function.

• Node health checks and backups & trouble-shoot the deviation identified.

• End to End Network Understanding.