Customer Advisor in Lisbon (Dutch Speaker) - #241376

Lisbon calling! As a Customer Advisor, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance. You want to learn more about this?

Then keep on reading! Your responsibilities and impact will be:Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email.

Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.

Skills, qualifications and interests you need to succeed in this role:A native-level proficiency in Dutch and a minimum C1 level of EnglishA valid Portuguese work permit (required) or nationality that allows you to work in an EU-country

Living in or willing to relocate to Lisbon for an international career and life experience

Motivation and commitment to perform the assigned tasks effectively

Excitement about intercultural communication and embracing the expatriate lifestyle

What’s in it for you?Type of contract: Unfixed term contract, 30 days probation period

Working hours: full time (40h/week), different opportunities depending on the project

Salary conditions: depending on the project 15 000 - 17 000 per year + performance bonus 120 € from 4th full month

Health insurance after 6 months Paid professional training

Employee discounts

Fun and engaging company-wide initiatives

Excellent work culture

For international candidates:Relocation package with help in accommodation of first months and flight imbursement

Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities, or send us your CV to be considered for other projects or future opportunities!