French Customer Support (Remote in Portugal) - #236458

• Remote Work - Equipment provided
• Start Date: 15/05/2024

Responsibilities:

• Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
• Provide account and application support to Customers namely with regards to software functionality.
• Provide accurate and real-time responses to the customers inquiries.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Qualifications:

• Fluent level of French (C1/C2)
• English B2
• Experience in Customer Service (preferable)
• Good communication and soft skills

Offer:

• Salary 895€ month x 14 months
• Meal allowance of 7,23 net per day(paid in Meal Card)
• Monthly performance bonus up to 100€
• Training by certified instructors
• Private health insurance
• Many other benefits
• Equipment

To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.