Customer Care Agent, Swedish speaker (w/ Relocation support) - #236389
JL Talent Partners
Data: há 2 semanas
Cidade: Lisboa, Lisboa
Tipo de contrato: Tempo total
We're looking for Swedish speaking Customer Care Agents to join our client's team in the beautiful Portugal!
What you'll do:
- Provide the highest level of support to our customers via phone and email on a range of issues;
- Give accurate, valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
What's the offer:
- Health Coverage and Private Health Care.
- Attractive Salary package
- Relocation support package for candidates more than 100km away from Lisbon
What we're looking for:
- Swedish C2 level
- English B2 level
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship / Residence card
Don't miss this incredible opportunity! Apply now!
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