Operations Customer Expert (Turkish)

The Lemon Consulting


Data: há 12 horas
Tipo de contrato: Tempo total
Remoto
Position: Operations Customer Expert

Location: Lisbon, Portugal

Employment type: Full-time (open to accept remote working)

DUTIES AND RESPONSIBILITIES:

  • Responding to customer inquiries and concerns about products, offering accurate information and helpful solutions.
  • Providing guidance and support on proper product usage.
  • Sharing details about product ingredients and composition as needed.
  • Assisting in situations involving emergencies or misuse of products.


REQUIREMENTS:




    • Native/fluent in Turkish (C1), both oral and written. Fluency in English (at least B2.

    • Excellent verbal and written communication skills.
    • Strong problem-solving and critical thinking abilities.
    • Ability to remain calm and professional in challenging situations.
    • Proficiency in using computers and common office software.
    • Strong attention to detail and organizational skills.
    • Ability to work independently and as part of a team.
    • Willingness to learn about products, policies, and procedures.


    OFFER:

    • Portuguese employment contract
    • If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later
    • Holiday entitlement with 22 days per year
    • 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Friday from 06:00 to 17:00.
    • Be part of a dynamic multilingual, multicultural and creative team with a positive and friendly atmosphere
    • Guidance and tools to reach career potential
    • Accommodation in a single room in one of the shared company apartments for international candidates
    • Free Portuguese classes, water sports activities, soft trekking and much more
    Postar um currículo

    Veja mais Empregos Remotos