Customer Growth & Strategy Analyst

Why Choose TD SYNNEX:

TD SYNNEX is a Fortune 100 company with over $58 billion in revenue (NYSE: SNX), recognized as one of the world’s leading technology distributors and solutions aggregators. With a diverse team of 24,000 employees operating across more than 100 countries, we support over 150,000 customers in maximizing the value of their technology investments, driving business results, and unlocking growth opportunities. TD SYNNEX is a certified Great Place to Work, celebrated for our dynamic culture and comprehensive benefits. Our diverse workforce is our greatest strength, fostering success and inclusivity.

About The Role

We are looking for a strategic, analytical, and action-oriented professional to join our Iberia Marketing team. In this role, you will design and support initiatives focused on customer growth and market development — working closely with cross-functional teams to improve customer retention, increase market penetration, and boost brand awareness.

This is not a sales role, but a marketing strategy position focused on performance analysis, business insights, and driving execution. While strong analytical skills are essential, this role goes beyond reporting — we’re looking for someone who takes ownership, drives execution, and ensures that strategic initiatives are effectively implemented across teams.

What you will do:

• Support the development and implementation of strategic marketing initiatives to increase share of wallet, profitability, and customer engagement.
• Build and maintain dashboards and performance reports (advanced Excel required; Power BI is a plus).
• Coordinate and follow up on actions to boost customer retention, reactivation, and development.
• Ensure execution by monitoring progress and driving accountability across Sales and Marketing teams.
• Collaborate closely with Sales, Customer Experience, and Product Marketing teams to align initiatives with broader business goals.
• Follow up, monitor, and ensure that actions are implemented effectively across Sales and Marketing teams.
  
  

Ideal Profile

• 2–3 years of experience in marketing strategy, customer insights, or data-driven roles.
• Strong analytical skills and advanced Excel knowledge; Power BI or similar tools are a plus.
• Experience working with KPIs such as NPS, share of wallet, profitability, or brand metrics.
• Proactive, autonomous, and results-oriented mindset.
• Comfortable working cross-functionally and with multiple stakeholders.
• Fluency in English and Portuguese; Spanish is a plus.
  
  

What We Offer you:

• Comprehensive private health and life insurance to keep you covered.
• Subsidio de teletrabalho and refeição
• Learning Opportunities: Access to a comprehensive learning platform to support your professional growth.
• A Global Atmosphere: Join a multicultural and diverse environment where opportunities for growth and collaboration abound.
• Certified Workplace Excellence: Work in a certified Great Place to Work where we take work-life balance seriously.
  
  

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
  
  

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!