Property Manager

Job Title

Property Manager

Job Description Summary

Responsible for the management of office and logistics real estate assets. Project leadership, including client relations, strategy definition, team coordination, and operational management

Job Description

In the area of general responsibilities regarding the assigned assets and C&W’s obligations under the management mandate:

• Responsible for managing a portfolio of real estate assets assigned to them and coordinating the internal team working on them (e.g. technical, administrative, financial, marketing/customer experience areas and/or on-site staff, if applicable).
• Main point of contact with the client in relation to the assigned assets. Responsible for ensuring smooth communication between the client and C&W. Will report all relevant aspects to the Asset Services Management.
• Thorough knowledge of the management mandate agreed with the client for its execution and oversight of the tasks outlined therein.
• Ultimately responsible for client reporting, in coordination with the Client Finance & Lease Management area, ensuring that all reports committed to under the management mandate are delivered to the client in a timely and proper manner.
• Coordination of the preparation and supervision of the business plan for each asset, both in terms of income and expenses.
• Collaboration with other C&W departments involved with the asset, if applicable (e.g. Agency, Capital Markets, Project & Development Services, etc.).
• Coordination and/or participation in asset visits with appraisers, potential buyers, auditors, etc.
• Coordination of transitions/handover of assets entering or leaving C&W management, both in cases of new mandates and asset acquisitions/sales.
• Acting as an ambassador of the Cushman & Wakefield brand in front of clients, tenants, and other stakeholders, identifying and promoting business and cross-selling opportunities.
• Any other task necessary to ensure the fulfillment of C&W’s obligations under the management mandates for the assigned portfolio, coordinating necessary teams and/or reporting to superiors when needed.
• Monitoring the budget and expense control, ultimately responsible for compliance with the established budget.
• Approval of all expense invoices, whether within or outside the budget, previously approved by the technical manager where applicable.
• Tendering and management of services ("soft services") and supplier contracts on behalf of clients: cleaning, security, gardening, waste management, GDPR, insurance, defibrillators, coordination of business activities, etc.
• Review and control of the supplier documentation repository. This includes managing the physical location of the documents, whether under C&W’s or the client's responsibility, as well as their digital copies in our shared folders.
• Responsible for carrying out tasks assigned to C&W as Administrative Secretary of the Owners’ Communities, where applicable.
• Representation before public entities and agencies, where applicable.
• Management and follow-up of insurance claims until closure.
• Auditing of soft service providers.
• Site visits and monitoring of the actions carried out by the rest of the involved team.
• Operational relationship with tenants: application of Internal Regulations, advice, supervision of the general condition of the asset, requests, etc.
• Any other task necessary to ensure proper property management of the assigned portfolio, especially to comply with applicable regulations, market best practices, and those of C&W, as well as the obligations under the management mandate.
  
  

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Requirements

Minimum Education:

• University degree, preferably in Business Administration, Economics, Law, Engineering, Architecture, or similar.
  
  

Minimum Experience

• At least 3 years in a similar position or in general related to office building management.
• Autonomous person, capable of taking responsibility for projects and clients.
• Client-oriented and capable of interacting at various levels.
• Proactive with leadership skills.
• Detail-oriented with high standards of quality and operational excellence.
• Strong commercial profile with good relationship and negotiation skills with clients (owners, tenants, etc.) and suppliers.
• High level of English.
• Driver’s license.
• Knowledge of applicable regulations regarding horizontal property, urban leases, etc.
  
  

INCO: “Cushman & Wakefield”