Customer Support Representative - Remote in Portugal
Munay
Data: há 6 horas
Tipo de contrato: Tempo total
Remoto
Are you ready for your next adventure? We're expanding team and looking for motivated individuals to deliver exceptional support to customers across Europe.
Your Role:
Your Role:
- Assist customers via phone and email with empathy and efficiency
- Ensure all inquiries are handled with accurate and complete information following company guidelines
- Take charge of each case to ensure timely resolution and client satisfaction
- Build trust and rapport by communicating professionally and kindly
- Aim to surpass performance goals, quality standards, and compliance expectations
- Contribute to an outstanding customer journey that leaves a lasting impression
- Collaborate with team leaders and provide constructive feedback
- Opportunity to work remotely
- Health coverage including access to private care
- Competitive salary + performance-based incentives
- Relocation assistance for those moving to Portugal
- Fluent in German, Dutch, Danish, or Italian, with strong English (B2) skills
- Skilled in troubleshooting basic connectivity and device-related issues
- Confident in guiding customers through detailed technical processes
- Strong problem-solving and communication abilities
- Must hold EU citizenship, residence permit, or a manifest of interest
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