Onboarding Manager - UK Market

About Agicap

Since our foundation in Lyon in 2016, we have been revolutionizing the liquidity planning market for SMEs across Europe. We enable our clients to strategically manage their cash flow - to stay on top of things, to look ahead and to grow. Being part of AGICAP means enabling every business to grow and helping companies achieve their entrepreneurial goals.

Through one of the largest FinTech funding rounds of USD 100 million, we have grown from 3 founders to >500 employees. Our office in Portugal was launched in 2023 and continuously expanded to a team of :80 Agicapians now. But we are just getting started and are looking for team players with an entrepreneurial mindset and the will to make Agicap the No. 1 all-in-one tool for cash flow in Europe.

Join Agicap on its path to Unicorn status.

Implementation is at the heart of our company. As part of the team, you will represent Agicap to our customers. After comprehensive training in your first months, you become their partner in unlocking the full potential of our Treasury platform to realize their strategic, financial and operational goals. The Implementation team is part of our Customer Success function and works closely with Sales, Account Management and Customer Success Tech.

What you will do:

• Manage a portfolio of Mid-Market customers in the Implementation phase
• Manage both operational Finance employees and the Head of Finance/CFO/CEO on the customer side
• Drive customer engagement by developing a deep understanding of your client’s strategic, financial and operational goals
• Become an Agicap product expert and use this knowledge to effectively guide customers towards their desired outcomes
• Take ultimate ownership for Customer Health and Onboarding turnaround time
• Make sure that customers get maximum value from Agicap and give them insight into this through high-touch engagements
• Be the voice of the customer back into our organization
  
  
  

What you need to succeed:

• 1-2 yrs of work experience in professional environments, preferably in a customer-facing role at a Consulting/Advisory firm or in B2B SaaS
• Strong prioritization and execution capabilities, driven by customer needs, business impact, and expansion potential
• Native English speaking
• An analytical mindset in combination with a strong sense of accountability and ownership
• The ability to excel in a dynamic growth environment, quickly adapt to challenges and keep a positive attitude
• Excellent listening skills, customer-centric mentality and empathy towards users and customers
• Strong Plus: Good understanding of Corporate Finance. Previous exposure to Finance/Treasury departments
  
  
  

What’s in it for you:

• “Mini-MBA” with a focus on Finance & Treasury through the Agicap Academy
• Competitive compensation package with a fixed and variable component
• 25 paid vacation days (+ national holidays)
• Daily lunch allowance + 100 % public transport pass reimbursement
• Private health insurance 100% covered by Agicap
• A key moment to join one of Europe’s most ambitious scale-ups, an ideal launchpad for a rewarding career in tech. Contribute to the creation of our new international hub (opened in April 2023)
• An entrepreneurial, empowering work environment where autonomy meets team spirit – learn fast, take ownership, and grow together as we scale Agicap internationally