Pre-Sales Consultant

Job Description:

We Dream. We Do. We Deliver.

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

We are now looking for a Pre-Sales Consultant to join us, ideally with a focus on Commerce or Website/Content Management Systems (CMS).

Job Description

Your passion is to convince enterprise prospects and clients of a solution that provides the perfect customer experience, delivered by a commerce or content management system like the Adobe Experience Cloud, Sitecore, Drupal, Magnolia, Adobe Magento, Salesforce Commerce Cloud, Shopify or other technologies.

Therefore, you like building the bridge between customer experience on one side, and technology on the other side. You are responsible for leading the value proposition of key opportunities and pitches in close collaboration with a team of experts and sales, defining the pitch strategy and story, stressing the advantages of our value proposition and providing a holistic solution for the challenge the customer is facing. You might also be in charge for crafting high-level concepts and customer journeys for websites. You respond to a client request with one voice as an agency that integrates different aspects like Customer Experience, Data or Technology. You are in close exchange and cooperation with the stakeholders in our company (e.g. with Sales, Account Manager and Practices) as well as with our key technology partners.

Key Responsibilities

• Understanding and translating large, global, multi-market buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate
• Generating a value proposition including business outcomes and business case
• Architecting and establishing complex projects involving multiple brand solutions
• Analysing customer business goals, objectives, needs, process and existing
• infrastructure
• Applying business outcome-based sales principles and demonstrates relevant and transferable company experience in developing sales strategy to drive client solution
• Understanding and articulating all aspects of the proposed solution
• Coordinating and leading all solution approvals
  
  
  

Qualifications

• Solution oriented with a strong consulting background and the will to provide the best solution for the customer
• At least 3 to 4 years of solid experience in digital consulting or digital project
• business
• Solid experience in CX conceptual work, general Digital Customer Experience topics, approaches and best practices for websites
• Strong experience in an enterprise CMS or Commerce product like Adobe Experience Cloud, Sitecore DXP, Magnolia, Adobe Magento, Salesforce Sales or Commerce cloud, Shopify or similar. Certifications in the corresponding products are an advantage.
• Strategic thinking with the ability to look at things from a high-level perspective
• Very good knowledge of English (C1), written and spoken. German would be a strong advantage, too.
  
  
  

What is in it for you?

Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.

Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.

Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.

Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.*

Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.

Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.

Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.

• many more attractive benefits are waiting for you, for more details regarding additional benefits in your location, please ask your recruiter
  
  
  

Merkle do not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits.

Location:

Prague

Brand:

Merkle

Time Type:

Full time

Contract Type:

Fixed Term Contract (Fixed Term)