Junior QA & Support Engineer (Trainee)
Nutrium
Data: há 5 horas
Cidade: Braga, Braga
Tipo de contrato: Tempo total
Remoto
The Company
Nutrium is a health tech company transforming how people engage with nutrition on a global scale. For years, we’ve improved the experience of nutrition professionals and patients with today’s #1 nutrition counseling platform. But we didn’t stop there.
Today, our mission extends further. With Nutrium Care, we aim to make real nutrition accessible to everyone - promoting healthier and happier lives.
Our journey is fueled by core values that guide every decision we make. We believe that everyone can make an impact, regardless of their job title or experience. We embrace continuous improvement, experiment with new ideas, and learn from both successes and mistakes. We value teamwork and collaboration in pursuit of shared goals, and above all, we strive for excellence.
The Team
We are a motivated, young, and entrepreneurial team, driven by the excitement of building something meaningful.
At Nutrium, we value creativity, communication, agility, and being provocatively kind - sometimes the best way to help is by challenging others with empathy. While expertise is important, what truly sets us apart is our willingness to embrace challenges that others might avoid.
Location
Our offices are located in Braga and Lisbon, or anywhere if you choose to go remote. The choice is yours, and we are confident that you will find a solution that suits both your needs and those of Nutrium.
Notwithstanding, as we enjoy spending some time together, you can expect to meet the team in person occasionally for group meetings and bonding moments.
About the Role:
We are seeking a Junior QA & Support Engineer to join our fast-paced and talented team to enhance and expand the Nutrium platform, which bridges dietitians and patients. In this role, you will contribute to shaping and ensuring product quality through manual and automated testing, while also providing hands-on technical support to our customer support team. You will serve as a bridge between customer-facing teams, product and engineering, helping identify issues early, improve product stability, and deliver a better user experience.
Key Responsibilities:
Nutrium is a health tech company transforming how people engage with nutrition on a global scale. For years, we’ve improved the experience of nutrition professionals and patients with today’s #1 nutrition counseling platform. But we didn’t stop there.
Today, our mission extends further. With Nutrium Care, we aim to make real nutrition accessible to everyone - promoting healthier and happier lives.
Our journey is fueled by core values that guide every decision we make. We believe that everyone can make an impact, regardless of their job title or experience. We embrace continuous improvement, experiment with new ideas, and learn from both successes and mistakes. We value teamwork and collaboration in pursuit of shared goals, and above all, we strive for excellence.
The Team
We are a motivated, young, and entrepreneurial team, driven by the excitement of building something meaningful.
At Nutrium, we value creativity, communication, agility, and being provocatively kind - sometimes the best way to help is by challenging others with empathy. While expertise is important, what truly sets us apart is our willingness to embrace challenges that others might avoid.
Location
Our offices are located in Braga and Lisbon, or anywhere if you choose to go remote. The choice is yours, and we are confident that you will find a solution that suits both your needs and those of Nutrium.
Notwithstanding, as we enjoy spending some time together, you can expect to meet the team in person occasionally for group meetings and bonding moments.
About the Role:
We are seeking a Junior QA & Support Engineer to join our fast-paced and talented team to enhance and expand the Nutrium platform, which bridges dietitians and patients. In this role, you will contribute to shaping and ensuring product quality through manual and automated testing, while also providing hands-on technical support to our customer support team. You will serve as a bridge between customer-facing teams, product and engineering, helping identify issues early, improve product stability, and deliver a better user experience.
Key Responsibilities:
- Quality Assurance
- Design, execute, and maintain manual and automated tests (unit, integration, E2E);
- Collaborate with developers and PMs to define test strategies and ensure high-quality releases;
- Perform regression tests, validate bug fixes, and improve automated test suites;
- Promote a strong quality culture within the engineering team.
- Technical Support
- Investigate and reproduce user-reported issues; file clear bug reports;
- Work with developers to identify root causes and resolve problems;
- Maintain internal documentation and improve the support knowledge base;
- Suggest tools and improvements to empower support teams and reduce recurring issues.
- Background in Computer Science, IT, or related field;
- Fluent in both English and Portuguese;
- Currently residing in Portugal;
- Detail-oriented problem-solver, eager to improve processes and automate tasks;
- Experience with end-to-end testing (e.g., Selenium) and API testing (e.g., Postman, Swagger);
- Comfortable with CI/CD, observability tools (e.g., Sentry, DataDog), and ticketing systems (e.g., Jira);
- Proficient with Git and collaborative workflows;
- A team player and clear communicator, at ease in cross-functional environments;
- Bonus: Eligible for an IEFP Internship.
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