Hybrid Customer Service Representative (German Speaker)
CallForTalents
Data: há 18 horas
Cidade: Braga, Braga
Tipo de contrato: Tempo total
Location: Hybrid (Based in Braga, Portugal)
Key Responsibilities:
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in German.
- Provide accurate information about products, services, and solutions.
- Resolve customer issues promptly or escalate complex cases to appropriate teams.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with the team to improve customer service processes.
- Fluency in German (written and spoken) is mandatory.
- Good command of English for internal communication.
- Excellent communication and problem-solving skills.
- Ability to adapt to rotating shifts, including nights and weekends.
- Comfortable working remotely with a stable internet connection.
- Previous experience in customer service is a plus but not required.
- Competitive salary and benefits.
- Fully hybrid position with flexibility.
- Comprehensive training to help you succeed.
- Opportunities for career growth within a supportive company culture.
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