French-speaking Payment Specialist

Job Title: French-speaking Payment Specialist (Remote Portugal-based)

Location: Remote (Applicants must reside in or near Lisbon or Porto, Portugal)

Employment Type: Full-time

️ Language Requirement: Fluent French + Good English

About The Role

We are seeking a detail-oriented and customer-focused French-speaking Payment Specialist to join our team remotely in Portugal. As part of the payments operations department, you will play a key role in processing transactions, resolving payment-related issues, and ensuring smooth and secure financial operations for our French-speaking customers.

Key Responsibilities:

• Manage and process incoming and outgoing payments in compliance with internal procedures and external regulations.
• Investigate and resolve payment discrepancies and transaction failures.
• Provide top-tier support to French-speaking customers regarding billing and payment inquiries.
• Collaborate with internal departments such as Customer Support and Finance to ensure seamless operations.
• Maintain accurate records of all payment transactions and support documentation.
  
  
  

Requirements:

• Fluency in French (spoken and written) is mandatory.
• Good command of English.
• Prior experience in payments, finance, or customer support is a plus.
• Strong attention to detail and accuracy.
• Excellent communication and problem-solving skills.
• Must be currently residing in Lisbon or Porto (or surrounding areas) and have the right to work in Portugal.
• Reliable internet connection and a quiet work environment suitable for remote work.
  
  
  

What We Offer:

• Competitive salary package.
• Fully remote role (based in Portugal).
• Opportunity to work in a multicultural and dynamic team.
• Ongoing training and career development support.
  
  
  

Ready to take the next step? Apply now and join a team where your expertise in payments and language skills truly make a difference!