User Access Management

You want to join a company that places people at the heart of its concerns? We are waiting for you at Extia!

Extia is an engineering consultancy which proposes since 2007 an unprecedented approach in its sector by combining well-being and performance at work. A successful model: more than 3000 Extians working in 22 agencies in France and abroad, 1st Great Place To Work in France, 160 millions of euros of turnover and plenty of energy!

At Extia, it's "First who, then what" so, let's do it!

First who

Problem-Solving: Dissecting complex access requests, troubleshooting user issues, and identifying root causes to prevent future problems.

• Communication Skills (Written & Verbal): ** You'll be interacting with various stakeholders, from technical teams to end-users who may not be tech-savvy.
• Customer Service Orientation: ** Helpful and empathetic approach when assisting users with their access issues.
• Adaptability & Learning Agility: ** Open to learning new tools, adapting to updated procedures, and embracing changes in the security landscape to keep your knowledge current and effective.
  
  
  

Then what

We are seeking a detail-oriented and proactive Access Management Specialist to join our dynamic team. In this role, you will be crucial in ensuring secure and efficient user access across our critical applications and systems. You will play a key part in managing access lifecycles, supporting users, and contributing to the continuous improvement and automation of our access management processes.

Key Responsibilities:

• Manage and process user access requests efficiently using our Identity and Access Management (IAM) tools (e.g., MyIAM, MyAccess) and other relevant applications.
• Execute regular access recertifications and reconciliations to maintain data integrity and compliance.
• Provide timely and effective support to application users, coordinating with internal teams to resolve access-related queries.
• Develop and maintain comprehensive procedures, guides, and documentation for all team activities.
• Identify opportunities for automation of repetitive tasks and contribute to the implementation of new technologies and solutions to enhance efficiency and security.
  
  
  

Required Skills & Experience:

• Solid understanding of IT security principles.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Experience with Identity and Access Management (IAM) tools, specifically MyIAM and MyAccess is a strong plus.
• Familiarity with Microsoft 365 SharePoint.
• Basic knowledge of PowerBI is desirable.