Country Manager Italy (E-commerce)

Ready to lead, disrupt and reinvent the sleep industry?

We are  Emma – The Sleep Company . Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day. 

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture.  Ready to shape the future of sleep with us? Let’s make it happen!

What you will do:

• Lead the development and execution of our growth strategy in Italy, focusing on both revenue generation and sustainable profitability.
• Own and optimize the local P&L, managing performance and making data-driven decisions to improve commercial results.
• Be truly entrepreneurial and be able to use a versatile skill set as your tasks will range from user experience optimization to managing your own P&L, uncovering new sales channels and connecting with customers.
• Think outside of the box, showing creativity to test & scale ideas quickly to source further growth.
• Generate insights by bringing and further developing a deep understanding of our marketing channels, customers, key sales channels, and players, thus help us understand the customer journey and improve our marketing efficiency in Italy.
• Collaborate cross-functionally with global and local teams to align goals, share learnings, and execute efficiently.
• Manage and grow a cross-functional team across business development and marketing, coaching them to deliver ambitious results.
  
  
  

Who we are looking for:

• 5+ years of relevant experience in go-to-market roles, ideally in a digital-native, consumer-facing business (e-commerce or retail).
• Significant experience in the local market: You are either a native speaker or have lived and worked in the country for a meaningful period (3+ years minimum).
• Strong business development and commercial acumen, with a proven track record of identifying and scaling business opportunities.
• Customer-centric mindset: You constantly seek to understand customer needs and pain points and use those insights to drive better experiences and smarter business decisions.
• Strong analytical, communication, and stakeholder management skills, with the ability to operate in a matrixed and fast-paced environment.
• Strong leadership skills: You know how to inspire, coach, and empower a team to reach ambitious goals.
  
  
  

What we offer:

• A combination of personal and company growth to accelerate your career and help you reach your goals.
• The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
• Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
• To work and learn from experts in diverse fields and get to know your team members at exciting company events.