Senior Microsoft Dynamics 365 Developer

Descrição da Empresa

Enabling your TechAdvantage Bridge351 is an IT Consulting company specialized in Advanced Development Technologies, Cyber Security, Cloud Solutions and Plataforms & Data Engineering. With an International and multicultural team, we support our clients and partners in different locations and timezones. Our activity is based on high level standards and we are used to work in high demanding environments and projects.

Descrição da Função

Microsoft Dynamics 365 Implementation The scope covers the deployment, configuration, and optimization of Microsoft Dynamics 365 components meeting client’s operational requirements. The primary components foreseen for this project are: ✓D365 Customer Service: To manage and enhance customer interactions. ✓D365 Contact Center Premium: For integrated communication and case management. ✓D365 Sales: To facilitate efficient sales management and pipeline tracking. ✓D365 Customer Insights: To derive actionable insights from customer data. ✓D365 Marketing: For comprehensive marketing campaign management and automation. Deliverables:

• Blueprint Document: High-level and detailed system architecture.
• Configuration Documentation: Custom workflows, roles, and data models.
• Operational Workflows: Deployment of automated workflows to enhance efficiency and productivity
• Configuration Deliverable: Fully configured Dynamics 365 modules, including user roles, dashboards, workflows, and permissions, ready for deployment
• Test and Release Management Framework: Develop a comprehensive Test and Release Management Framework to ensure the structured validation, deployment, and continuous improvement of the Microsoft Dynamics 365 system.
• Integration Plan: Specifications for ERP, MDM and external system interfaces.
• Data Migration: Successful interim, planned and long-term migration of legacy data, validated and optimised for use within Dynamics 365.
• Integration deliverables: Functional integrations with ERP, IAM, and other enterprise systems, including tested and operational APIs.
• Contact Center Implementation Deliverables: Fully configured Contact Center Premium capabilities, with integrated telephony systems and omnichannel support.
• Change management plan
• Training Materials: Comprehensive guides and modules for users.
• Post-Go-Live Support Plan: Hypercare and steady-state operations framework.
• Governance Framework: Implementation and operation of the Microsoft Dynamics 365 system must align and adhere to client’s policies , processes and governance for information security and lifecycle management.
• Performance Optimization: Regular system monitoring and performance enhancements to ensure scalability and reliability. What can you expect from us? Mind-blowing workplace culture. You will be integrated in a professional, dynamic and collaborative team. 100% Remote opportunities We want you to have the flexibility to work where you feel most comfortable and productive. International Career You can expect professional growth and to be connect with the world. We are represented in 2 European countries: Portugal and Belgium. And with projects in many other countries: Netherlands, Luxembourg, Singapore and in the United States of America (and a lot more is coming…) Extra Benefits & Perks If you wish to work with us and you are outside European Union (good news…) we are a Tech Visa Company, We will help! As a plus, we provide Health and Life Insurance. Bridge351 is proud to be an equal opportunity employer. We are committed to build a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability or any other legally protected characteristics. Localização
• Todo o país, Portugal