German-Speaking Client Success Advisor | Remote
Nexa
Data: há 13 horas
Cidade: Braga, Braga
Tipo de contrato: Tempo total
Remoto
German-Speaking Customer Service | Remote in Portugal
Are you passionate about travel and ready to help customers plan unforgettable cruise experiences? We’re hiring German-speaking Customer Service & Sales Agents for an exciting opportunity supporting a prestigious project.
This is a remote position, but applicants must reside in Portugal or ready to relocate. Candidates outside this area will not be considered. Please note that relocation packages are not provided.
Position Overview:
Are you passionate about travel and ready to help customers plan unforgettable cruise experiences? We’re hiring German-speaking Customer Service & Sales Agents for an exciting opportunity supporting a prestigious project.
This is a remote position, but applicants must reside in Portugal or ready to relocate. Candidates outside this area will not be considered. Please note that relocation packages are not provided.
Position Overview:
- Role: Customer Service Agent (German-speaking)
- Location: Remote in Portugal
- Assist customers via phone, email, and chat, providing detailed product knowledge and helping them book their dream cruise
- Handle sales inquiries with confidence and professionalism
- Guide clients through available packages, promotions, and upgrades
- Resolve queries and ensure customer satisfaction throughout the booking process
- Upsell services when appropriate to enhance the overall customer experience
- Maintain accurate records of customer interactions and transactions
- Fluent in German (C1+) and proficient in English (B2+)
- Experience in a customer-focused environment
- Excellent communication and persuasion skills
- Ability to work independently
- Opportunity to work from the comfort of your home (regional restrictions apply)
- Join a vibrant, international team in the travel and tourism industry
- Career development and growth in a well-established global client environment
- Full training provided
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