Technical Presales Specialist

Join our team and help connect the world through the power of technology!

TD SYNNEX is one of the largest global distributors of technology products, services, and solutions. Its advanced logistics capabilities and value-added services enable 115,000 resellers to efficiently and profitably meet the diverse technology needs of end users in over 100 countries.

TD SYNNEX generated $57.5 billion in net sales in the fiscal year ended November 30, 2023. The company ranks 71st on the Fortune 500 list and has been recognized as one of Fortune’s “World’s Most Admired Companies.”

Companies like Microsoft, HP, Apple, Cisco, Samsung, and many others rely on TD SYNNEX to bring their products to market. Without a strong distribution function backed by a wide range of technical services and commercial support, many products would never reach consumers. It’s very likely that the hardware and software you use at home or at the office passed through our warehouses before reaching the market.

Role Purpose:

Entry-level technical role within the Cybersecurity team, focused on supporting the design of security solutions and developing expertise in technologies from key vendors. This person will work closely with the sales team and partners on less complex projects, while building technical knowledge and certifications in cybersecurity.

Key Responsibilities:

• Support the sales team in designing and configuring cybersecurity solutions (e.g., creating a Bill of Materials) that meet customer requirements
• Collaborate with the Business Solution Centre (BSC) to support security-related sales activities and increase partner engagement
• Occasionally deliver post-sales implementation support and trainings for cybersecurity products
• Use internal and vendor tools to generate accurate Bills of Materials in a timely manner
• Communicate cybersecurity product and solution information clearly to internal and external audiences
• Respond to technical inquiries from colleagues, vendors, and partners regarding cybersecurity offerings
• Build and maintain technical contact with assigned cybersecurity vendors
• Work toward certifications and develop technical expertise in cybersecurity solutions
• Respond to support issues and follow up on internal technical requests
• Take ownership of assigned Request Manager queues
  
  

Preferred Knowledge and Skills:

• Familiarity with cybersecurity solutions such as Sophos, Watchguard, Barracuda, or Thales is highly desirable
• Strong verbal and written communication skills – Portuguese and English are mandatory, Spanish is a plus.
• Detail-oriented, with good organizational and priority management skills
• General knowledge of the IT and cybersecurity industry (channel, vendors, competition, and end customers) is a plus but not required
• Previous exposure to security technologies or certifications is a plus, but not mandatory
  
  

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
  
  

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!