Helpdesk (Lisbon)
Capgemini
Data: há 1 dia
Cidade: Lisboa, Lisboa
Tipo de contrato: Tempo total
Helpdesk
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE
Capgemini is looking for an experienced IT Field Support/User Support Technician to join our team - 100% Onsite in Lisbon!
What You’ll Do:
At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy;
We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs);
We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback;
Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force.
Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get the future you want | www.capgemini.com
Apply now!
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE
Capgemini is looking for an experienced IT Field Support/User Support Technician to join our team - 100% Onsite in Lisbon!
What You’ll Do:
- Provide in-person IT support in a large-scale end-user environment
- Deliver remote and desk-side support with professionalism and efficiency
- Manage and resolve tickets following established procedures
- Support users during desktop-to-HVD migration
- Troubleshoot and resolve hardware, software, and network issues
- Expert knowledge of MS Windows, M365, printers, audiovisual equipment (Cisco), iPhone & Mac, Smartpass, Active Directory, and network protocols
- Strong experience with VDI/HVD environments
- Solid understanding of networking and security principles
- Proven problem-solving and critical thinking skills
- Fluent in English (spoken and written)
- Excellent communication skills and a customer-oriented approach
- Team player with a proactive attitude
- Embody Capgemini’s values of Boldness, Trust, and Team Spirit, promoting collaboration, proactive problem-solving, and high-quality software delivery
At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy;
We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs);
We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback;
Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force.
Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get the future you want | www.capgemini.com
Apply now!
Veja mais empregos em Lisboa, Lisboa