Defect Manager

Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your value chain.

We are strategically positioned to build value, with a global footprint across 30 countries.

We are as global and local as you need us to be, with strong best-in-class pan-European technological centres and unique best-shoring capabilities.

We leverage a network of high value-adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an ever-changing environment.

Responsibilities

• Manage the complete life cycle of defects, from identification to resolution and closure;
• Act as a point of contact between QA, development and project management teams;
• Prioritize, categorize and track defects in tools such as JIRA, ALM, Quality Center, among others;
• Participating in defect triage meetings and ensuring their correct documentation and communication;
• Ensuring that all defects are dealt with within the defined SLAs;
• Producing status reports, trends and quality metrics for stakeholders.
  
  

Essential Skills

• At least 4 years' experience in a similar role;
• Proven experience in defect management and software quality;
• Familiarity with test cycles, continuous integration environments and Agile/Waterfall processes;
• Knowledge of defect management tools (e.g. JIRA, HP ALM, Bugzilla);
• Excellent communication and organizational skills;
• Ability to work with multiple teams and manage priorities;
• Fluency in English (oral and written).