Hosting & Data Pool Manager - F/M/NB

Cegid is a European leader in cloud business management solutions for finance (cash-flow, tax, ERP), human resources (payroll, talent management), CPAs, retail and entrepreneurial sectors. In today’s rapidly changing world, Cegid & its 5,000 employees make more possible by helping their 750,000 customers unleash their potential thanks to innovative and purposeful business solutions. Make more possible, is our vocation. It reflects who we are, how and why we do things the way we do them for our clients. Thanks to this, we can affirm that we work every day to shape your future, ours and our clients’ industries’ future. A future we have been defining for years with our employees, by inventing solutions that change the way people work, for a sustainable performance.

IT Transformation

Cegid is starting the transformation of its internal IT / Infrastructure through the modernization and simplification of its technological footprint, the implementation of a new operating model and a new organization driven by service catalogue and globalization, along with the growth and internalization of the whole group. As a Hosting & Data Pool manager, you will take the full responsibility of a 15-people international team (including 12 internals), focused on Infrastructure domains, inside Global IS/IT Department of Cegid. IT / infrastructure @ Cegid has started a few months ago a transformation on its technical footprint and on its operating model and organization, going to the next step after 6 years of multiple integrations (30 acquisitions) in France and Iberia / Latin America which have never been completed, leaving a heritage based mostly on legacies.

As a Hosting & Data Pool Manager You Will

• Develop and implement a strategic roadmap, ensuring alignment with organizational goals and industry best practices.
• Oversee the deployment, management, and maintenance of infrastructure and services, ensuring high availability, performance, and scalability.
• Accelerate the implementation of Managed Services to cover some of the level 2 / 3 support activities
• Manage the capacity plan of the team, in a context of run & transformation projects
• Following the day-to-day activities of the team members, based on priorities that can change along with day to day and transformation
• Ensure the continuity of the operations on the different infrastructure domains: incident / request / problem management, monitoring
• Guarantee the committed level of services is respected in each of the services of the scope and coach the team on continuous improvements of the services
• Manage and coordinate transition plan of the team members who evolve to new global activities
• Work closely with cross-functional teams to understand requirements, provide technical guidance, and mentor junior team members on cloud best practices.
• Monitor and manage budget of the scope, implementing cost-saving strategies without compromising performance or security.
• Stay current with emerging technologies and industry trends, recommending improvements and innovations to enhance Cegid IT solution capabilities.
• 10-15 years of experience in IT, with a minimum of 5 years as a IT Director / Manager, managing IT infrastructure operations (hosting, network, …) and teams of IT infrastructure engineers / system administrators.
• Proven track record of delivering performant IT operations in an international context.
• Proven experience as a IT Director / Manager.
• Solid experience in dealing with international contexts.
• Proven experience of service-oriented operating models relying on service catalogues, SLA / OLA commitment and piloting.
• Excellent communication and presentation skills, able to interact and the speak the language of business like IT technical teams.
• Leadership and project management skills.
• Attention to detail and organizational skills.
• Very good English level, written and spoken,
• Experience & knowledge in cloud (AWS, Google Cloud Platform (GCP)), on-prem infrastructure, identity management, API management. Good understanding of Microsoft Azure, containerization technologies (e.g., Docker, Kubernetes).
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with other IT professionals and stakeholders.