Air & Ocean Freight Operator
Hillebrand Gori - A company of DHL
Data: há 1 dia
Cidade: Porto, Porto
Tipo de contrato: Tempo total
Key Tasks
Education Level: Bachelors Degree
Fluent in Portuguese and good proficiency of English
Experience Level: 1 year minimum on same sector
- implementation of import/ export strategy and plans to optimize service and performance
- Monitor day-to-day operations
- Oversee implementation of plans of import/ export operations and transactional operations in the receiving area such as delivery arrangement, planning and follow-up of shipment
- Create/ confirm transport order to ensure delivery of the shipment to the final customer
- Perform booking and booking optimization according to internal guidelines as defined by product team
- Prepare, control and distribute all required Import documents to counterparts such as carrier, consignee, supplier, etc. complying with regulations and internal procedures
- Verify responses from counterparts and finalize validation of required documents
- Track and check shipment status in the import area, observe issues to identify any incidents and provide resolutions
- Support customer service in the incident and exception management resolution
- Check proper implementation of customer before operations is starting regular business service
- Identify supplier performance issues and propose solutions to improve performance and provide feedback, when required
- Develop and build relationships with key suppliers and other internal functions such as capacity management, OCC, sales, customer service, etc.
- Detect issues and opportunities, and implement improved practices and quality standards for import/ export focusing on increasing effectiveness and efficiency
Education Level: Bachelors Degree
Fluent in Portuguese and good proficiency of English
Experience Level: 1 year minimum on same sector
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