Technical Business Analyst

Job Title

Technical Business Analyst

Summary

We are looking for a talented Technical Business Analyst to join our team. In this role, you´ll be instrumental in assisting both new and existing customers with the seamless integration of Amadeus products and solutions.

Key Responsibilities

• Conduct workshops with clients to understand and discuss the solution;
• Requirements gathering, including functional requirements, non-functional requirements, and system integration requirements;
• Produce the Business Solution Architecture/High-Level Design, identifying the gap for Amadeus products and for a bespoke solution;
• Configuration of software components: workflows and business rules;
• Customization of monitor software applications (like Inspector app);
• Lead the customer to have the key users accept the solution to Go Live by having the customer do acceptance tests, negative tests, stress tests, etc;
• Training key users;
• Deliver project documentation, including training manuals and configuration documentation;
• Early live support and handover to support and maintenance.
  
  

About The Ideal Candidate

• Bachelor/Master’s degree in Computer Science or similar;
• 2/3 years of experience in a similar role;
• Experience conducting workshops and leading stakeholders;
• Knowledge and experience with techniques for requirements gathering;
• Ability to identify and solve problems;
• Excellent written and verbal communication skills
• Availability to travel;
• Proficiency in English;
  
  

What We Can Offer You

• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
  
  

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.