Italian Tech Customer Support remote in Portugal

Kickstart Your Career in Sunny Lisbon!

Are you ready to work with world-leading brands while living in one of Europe’s most vibrant and beautiful cities? Join our dynamic, multicultural team in Lisbon and help customers from around the globe — all from a modern office just minutes from the beach!

If you're passionate about people, problem-solving, and personal growth, this is your chance to shine in an international work environment with real career opportunities.

Your Tasks

• Talk with Customers - Answer questions and solve problems by phone, email, and chat.
• Record Cases - Log every customer interaction in our system and respond within the set time (SLA).
• Make Customers Happy - Keep customers updated on their cases. Happy customers = happy team!
• Post-Sales Support - Help with delivery questions, warranty claims, and refund requests.
• Help with Sales - Support customers who want to buy and promote products to boost sales.
• Hit Your Goals - Meet quarterly sales targets while giving top-notch service.
• Manage Orders - Track and update orders using our CRM system, following our company’s rules.
  
  

What We’re Looking For

• Proficiency in Italian
• English level B2
• Motivated to grow
  
  

What We Offer

• New and modern office.
• Full training to help you succeed.
• Relocation support (if applicable).
• We promote inter-company mobility to work at any of our sites around the world.
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year)
• Be part of a project with real impact
  
  

Location

Lisbon - Remote, Portugal