Customer Change Communication Specialist (f/m/div)

Do you thrive in fast-paced environments where no two days are ever the same, and you're constantly challenged to think outside the box? If so, we believe you're ready to unleash your full potential and drive business success with our team. Are you a driven and ambitious professional looking to make a lasting impact? Suppose you're excited about the opportunity to collaborate with a talented team, drive results, and continuously learn and grow. In that case, we encourage you to apply now and take the first step towards a career with us.

As a Customer Change Communication Specialist, you will be undertaking responsibilities of preparing, validating, and communicating Product Discontinuation for our customers worldwide. You will be a vital part of the growing Marketing Business Processes Management team.

In your new role, you will:

• Review of outgoing Product Discontinuation documents in compliance with the business process and JEDEC standard
• Process Product Discontinuation customer communication documents, and distribute the documents to the customers
• Maintain Product Discontinuation communication documentation in the respective repositories, including the archive
• Manage Product Discontinuation data interface with Product Master Data, SAP, and Infineon Website
• Collaborate with IT and Tool Owners for resolving issues and improvements in the tools
• Participate in User Acceptance testing of multiple tools
• Collaborate with the Quality organization to maintain the customer communication distribution lists
• Own and maintain process documentation and training
• Participate in the process improvement projects
• Support all other global Marketing processes
  
  

You are a self-motivated, detail-oriented, and organized person with a strong customer and process orientation and an eagerness to communicate with different stakeholders.

You are best equipped for this task if you have:

• A bachelor’s degree in Corporate Communication, Business Administration, or a similar field of study
• 1 to 3 years of experience in the Communication area
• Proficiency in Microsoft Office Word, Excel, PowerPoint
• Good analytical skills with experience in Power BI or Tableau are a plus
• Highly people-oriented and motivated in deep collaboration
• Fluency in English (mandatory)
  
  

Please send us your CV in English.

Contact:

Luis Oliveira, LinkedIn

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

• Welcome to Infineon Technologies Business Solutions in Porto! -
  
  

Infineon Technologies Business Solutions is a vibrant global hub, driven by diverse talents and an operational culture of excellence, in a privileged geographic location. The team of more than 25 nationalities works together in a dynamic, diverse, and inclusive environment. We lead innovation and digital transformation, shaping the future of Infineon Technologies. At the heart of everything we do, people matter most. Our ultimate goal is to craft a unique experience for both our customers and employees.

At our site, you will find a range of diverse teams that have built a reputation for delivering high-quality services for all Infineon in Finance, Procurement, Human Resources, IT, Audit, Legal, Compliance, Business Continuity and Sustainability, Cyber Security, Communication, Corporate Supply Chain Logistics, and Sales & Marketing. Porto is a powerhouse of ideas and solutions, a key player in the global company’s puzzle, delivering specialized services and innovative solutions.

Together, Infineon Technologies Business Solutions will continue to shape the future, driving innovation and excellence for years to come.

We are on a journey to create the best Infineon for everyone.

This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.

We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

Click here for more information about Diversity & Inclusion at Infineon.