Packaging Design & Labelling Services Team Lead

Position Snapshot

Location: Lisbon (Portugal)

Company: Nestlé Business Services (NBS)

Full-time/Hybrid mode

Fluent in English

About Us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Services (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

For our Nestlé Business Services, we are currently looking for a Packaging Design & Labelling Services Team Lead. Reporting to Design Services Lead, this professional will be responsible for leading a team of Packaging and Labelling Coordinators to deliver end-to-end project management in collaboration with all relevant stakeholders, driving towards excellence in Design to Delivery process by ensuring Global Standards are implemented and business/internal controls are in place. The Packaging Design & Labelling Team Lead monitors the efficiency of the operations optimizes team capacity and resource allocation, leading recruitment efforts, and driving action plans for service delivery improvements. She/he fosters team development through coaching and performance evaluations. Additionally, the Team Lead deploys Services in new markets by analyzing requirements and creating comprehensive business proposals, while building strong relationships with stakeholders and collaborating with the Global Design and IT Teams to identify risks and opportunities on the Design to Delivery suite of tools.

A day in the life of...

Leadership of Daily Operations:

• Leads the team's day-to-day operations to ensure the delivery of end-to-end Packaging Design and Labelling project management for assigned Businesses, Zones, and Markets.
• Supports design best practices and ensures compliance with the Design Excellence Standard.
  
  

Management of Operational Capacity:

• Assesses the team's operational capacity and ensures proper allocation of resources to projects.
• Leads the recruitment process for Packaging Design and Labelling project resources, ensuring the team is adequately staffed with skilled professionals.
  
  

Correction of Deviations and Process Improvement:

• Drives action plans to correct deviations in service delivery and implements process improvements as needed.
• Escalates issues that contravene established ways of working and/or brand guidance.
  
  

Team Development:

• Develops and nurtures the team of Packaging Design and Labelling coordinators, setting goals, defining personal development plans, and providing coaching.
• Evaluates team performance and conducts regular check-ins.
  
  

Deployment of Packaging Design and Labelling Coordination Services:

• Manages the deployment of Packaging Design and Labelling Coordination Services in new Markets/Businesses.
• Analyzes existing market requirements and forecasts to estimate the adequate number of resources needed for Packaging Design and Labelling project coordination.
  
  

Building Relationships:

• Builds and maintains good relationships with key Business, Zone, and/or Market stakeholders that receive Packaging Design and Labelling coordination services, ensuring effective communication and collaboration.
• Conducts periodic operational reviews to ensure consistent end-to-end performance and compliance.
  
  

Partnership with Global Teams:

• Acts as a key partner to the Global Design Team and IT Teams.
• Participates in discussions regarding new releases and other Design to Delivery solutions, identifying risks, impacts, opportunities, and challenges.
  
  

What Will Make You Successful

• Minimum 4+ years agency or in-house experience managing the graphic chain of packaging design and/or artwork projects from development to files to printer
• Ideally experience managing end-to-end of packaging projects through to CGI development, including collation of label information
• 2+ years leading teams involved in packaging design project coordination, with understanding of E2E graphic chain of packaging design projects
• Experience in building teams and developing services – both from a recruitment/planning perspective as well as gaining buy-in from key stakeholders
• Demonstrates strong visual, written, and oral communication skills
• Experience in Project management, Marketing, Design or other relevant field
• Understanding of print production, printing, and color management an added bonus
• Experience working with digital workflows, Digital Asset Management, and document management
• Understanding of digital file formats for packaging design and artwork masterfiles and related assets
  
  

What We Offer

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:

• Development of expertise in Nestlé’s Shared Services Business
• Immersion in a culturally diverse team
• Local and international exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal allowance card
• Flex Benefits - at NBS you can choose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medical support available at the office (in Lisbon)
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career