Sales Associate Ultrapolymers Portugal Marinha Grande
Ultrapolymers Group
Data: há 1 semana
Cidade: Marinha Grande, Leiria
Tipo de contrato: Contratante
Ultrapolymers belongs to the Belgian group Ravago, a family-owned company that operates worldwide in the plastics industry with 10,000 employees across 325 locations. The Ultrapolymers Group was founded in October 2002 as a distribution partner across Europe for leading polymer manufacturers and has since become one of the largest plastic distributors in Europe, with nearly 300 employees across the continent. As part of Ravago, sustainability is at the core of our actions, supported by many years of innovative developments.
Our four corporate values - Human Focus, Professionalism, Entrepreneurship, and Humility - form the foundation of our actions. We are passionate about fostering the personal development of our employees.
Your tasks
Order management
Administration of the sales process (sales order handling, proactive communication towards customers on lead time, prices, etc.).
Commercial fulfilment
Provide high quality customer service by ensuring fulfilment, promptly addressing customer inquiries, resolving or escalating complaints, and providing ongoing support to ensure high level customer satisfaction.
Commercial growth
Makes appropriate sales proactive calls to allocated customers (including delinquents). Act as a first point of contact for customer queries.
Commercial sales
Identify the products or services that best meet the customer's needs, present an appealing reasoning to the customer until successfully closing the deal and follow-up on the sales.
Commercial transformation
Set clear objectives for each proactive customer interaction and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.
Commercial leads
Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Commercial tools and systems
Uses commercial tools and systems for routine tasks independently such as entering customer data, Ensure the quality of the data and troubleshoot issues when needed to enable effective customer retention and business development activities.
Product knowledge and trainings
Proactively ensures own understanding of product features and benefits, provide basic demonstrations and assist with straightforward inquiries.
What You Bring
Our four corporate values - Human Focus, Professionalism, Entrepreneurship, and Humility - form the foundation of our actions. We are passionate about fostering the personal development of our employees.
- Location: Marinha Grande Portugal
- Contract type: Full-time
- Department: Commercial / Industrial Sales
Your tasks
Order management
Administration of the sales process (sales order handling, proactive communication towards customers on lead time, prices, etc.).
Commercial fulfilment
Provide high quality customer service by ensuring fulfilment, promptly addressing customer inquiries, resolving or escalating complaints, and providing ongoing support to ensure high level customer satisfaction.
Commercial growth
Makes appropriate sales proactive calls to allocated customers (including delinquents). Act as a first point of contact for customer queries.
Commercial sales
Identify the products or services that best meet the customer's needs, present an appealing reasoning to the customer until successfully closing the deal and follow-up on the sales.
Commercial transformation
Set clear objectives for each proactive customer interaction and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.
Commercial leads
Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Commercial tools and systems
Uses commercial tools and systems for routine tasks independently such as entering customer data, Ensure the quality of the data and troubleshoot issues when needed to enable effective customer retention and business development activities.
Product knowledge and trainings
Proactively ensures own understanding of product features and benefits, provide basic demonstrations and assist with straightforward inquiries.
What You Bring
- Education and Relevant Professional Experience: Previous experience in B2B technical sales, ideally in plastics or related industrial sectors. Basic knowledge of material properties (plastics, additives, compounding...).
- Good Communication Skills: You enjoy communicating fluently in English and enjoy working with people from different backgrounds, both nationally and internationally.
- Solution Orientation: Analytical thinking and results-oriented mindset. You identify challenges early and address them pragmatically and empathetically, whether within your team or advising employees and managers .
- Adaptability: You enjoy working in a dynamic and fast-growing company, proactively contributing your skills, continuously developing yourself, and seizing changes as opportunities.
- Personal Development Opportunities: Intensive and structured training, as well as continuous support in professional and personal development, tailored to your wishes and life situation, in line with our motto "Build your work life with us" .
- Together We Are Strong: Trust-based collaboration in different teams.
- Work-Life Balance: Flexible working hours.
- A Stimulating and International Work Environment: Interesting tasks in a future-oriented company .
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