Site Reliability Engineer, Datastores
Cisco
Data: há 2 semanas
Cidade: Oeiras, Lisboa
Tipo de contrato: Tempo total
Who We Are
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
About The Role
The Datastores team is focused on our platform’s mission critical datastores (think MySQL, ElasticSearch and Kafka). The team is responsible for all aspects of our platform’s datastores, such as availability, performance, change management, capacity planning, monitoring and emergency response. As a Site Reliability Engineer on the team, you will focus on helping the team handle the company’s core datastore services, maintaining a constantly growing infrastructure capable of handling a very high volume of incoming data per day.
We’re looking for talented engineers with a software or operations background, experienced in designing, analyzing, and troubleshooting large-scale high available datastores systems. You must be willing to work closely with our application development teams to ensure the reliability and performance of our infrastructure.
What You'll Do
Minimum:
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
About The Role
The Datastores team is focused on our platform’s mission critical datastores (think MySQL, ElasticSearch and Kafka). The team is responsible for all aspects of our platform’s datastores, such as availability, performance, change management, capacity planning, monitoring and emergency response. As a Site Reliability Engineer on the team, you will focus on helping the team handle the company’s core datastore services, maintaining a constantly growing infrastructure capable of handling a very high volume of incoming data per day.
We’re looking for talented engineers with a software or operations background, experienced in designing, analyzing, and troubleshooting large-scale high available datastores systems. You must be willing to work closely with our application development teams to ensure the reliability and performance of our infrastructure.
What You'll Do
- Design, implement and maintain elastic and resilient datastores that support our platform at a multi-region scale.
- Collaborate and work closely with the software engineers to ensure that the ThousandEyes platform datastores infrastructure and services are designed and optimized for availability, latency, and performance.
- Participate in and contribute to improve our 24x7 incident response and on-call rotation.
Minimum:
- Strong Infrastructure as Code skills, ideally with Terraform and Kubernetes.
- Ability to write high quality code in Python, Go, or equivalent languages.
- Ability to design and implement scalable and well tested solutions, with focus on datastores (amongst MySQL/PostgreSQL, ElasticSearch/OpenSearch, Kafka, DynamoDB, S3)
- Good knowledge of cloud provider managed services (ideally AWS), and how they can be leveraged in our context.
- Strong communication and documentation skills.
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