Team Leader GL (RtR)

Data: há 15 horas

Cidade: Braga, Braga

Tipo de contrato: Contratante

As a GL Team Leader, you will be the one to:

Manage a general ledger team to ensure service delivery in accordance with the relevant SLAs and quality standards;
Monitor and report the team and process performance against agreed objectives and KPIs;
Provide prompt and objective coaching in accomplishing goals, conduct performance reviews, be actively involved in recognition and employee development strategies;
Identify inefficiencies in the process and participate in /drive process improvement projects;
Implement continuous improvement culture within the team;
Cooperate with various Eurofins departments and stakeholder management;
Create friendly working environment which will attract and retain Talents;
Support the Transition projects and all other duties as needed or required per business requirement.

Qualifications

Experience in managing teams in BPO/SSC environment, preferably in general ledger area;
Experience in managing performance against Service Level Agreements;
Experience in managing relation with customers (internal or external);
Openness for changes, Continuous improvement mindset, proactive in problem solving;
Flexibility and ability to balance a variety of tasks and priorities;
Fluent English (written and spoken) and excellent communication skills;
Knowledge of French will be an advantage;
High level of energy, drive and passion;
Master’s degree in Business/Finance/Accounting or equivalent;
Knowledge of Microsoft Dynamics (AX) will be an asset.

What We Offer

Unique opportunity to take play key role in establishing and growing new SSC;
Becoming part of Eurofins SSC Leadership Team;
Independency in team building and shaping the processes;
International experience;
Meaningful work towards process excellence;
Support in growth and development within organization,
Attractive package of benefits: private medical care, meal vouchers (9,6 Euro/daily), annual bonus scheme, flexible working hours, hybrid work model, birthday off, team building activities and company social events.

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