German Social Media Compliance Analyst Porto
Nexa
Data: há 1 semana
Cidade: Viana do Castelo, Viana do Castelo
Tipo de contrato: Tempo total
Content Moderator – German Speaker | Porto, Portugal
Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and respectful online environment? We are currently seeking a German-speaking Content Moderator to join our dynamic team in Porto, one of Portugal’s most vibrant cities.
This is a fantastic opportunity to grow within a fast-paced, multicultural setting while contributing to a more positive digital space.
Position Details:
Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and respectful online environment? We are currently seeking a German-speaking Content Moderator to join our dynamic team in Porto, one of Portugal’s most vibrant cities.
This is a fantastic opportunity to grow within a fast-paced, multicultural setting while contributing to a more positive digital space.
Position Details:
- Location: Porto, Portugal (On-site – POP | Porto Office Park)
- Schedule: Rotating shifts (24/7 coverage, with 2 days off per week)
- Contract Type: Permanent
- Relocation Package: Includes flight and temporary accommodation ( up to 3 weeks)
- Right to Work: A valid EU passport or Portuguese work permit is mandatory to be eligible for this position
- Review user-generated content, legal notices, and complaints, particularly related to copyright or platform violations
- Audit and moderate content on a well-known social media platform
- Ensure that all moderation decisions are in line with client guidelines and performance metrics (KPIs)
- Maintain up-to-date knowledge of platform policies, tools, and client services
- Protect user data and uphold compliance protocols
- Identify trends, report issues, and help ensure high-quality user experiences
- Proficient in German (C1 level) and fluent in English (B2 or above)
- Comfortable with PC navigation and digital platforms
- Excellent communication skills — written and verbal
- Ability to work independently and within a team
- Strong attention to detail and patience in repetitive, fast-paced environments
- Flexible with work schedules, including night and weekend shifts
- Previous experience in a related field is a plus, though not required
- Strong customer service orientation is highly valued
- Meal allowance provided
- Full training included
- Supportive team environment with career development opportunities
- Work at a modern, accessible location in the heart of Porto