Arabic speaker - Customer Representative
Recruityard
Data: há 2 semanas
Cidade: Aveiro, Aveiro
Tipo de contrato: Tempo total
Descrição da Função
No previous experience is needed Work location: Lisbon; Our client is an omnichannel company based in Portugal The company proudly represents the leading global businesses such as Microsoft, Google, Netflix, and the best-known social networks, providing Customer Support, Technical Support, and Content Moderation. Responsibility -Review and moderate online content, posted on the Arabic market; -Ensure that all information uploaded by users follow the guidelines based on client’s policies; -Become and remain knowledgeable about policies and community standards; -Provide and follow best practices used to better achieve client’s KPI’s; -Use the learned knowledge to propose improvement ideas either internal or external. Your Profile -Native level of written and verbal communication skills in Arabic (mandatory); -Fluency in English (minimum level B2); -Ability to distinguish self-beliefs from moderated content and policies; Empathic; Motivated and with a positive attitude; Attention to detail; -Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory); -European Citizenship or valid work permit for Portugal. Our Offer -Excellent work opportunity in a dynamic leading multinational company; -Stable work and career progression; -Investment in training and personal development; -Health Insurance since day one in the company; -Possibility of Accommodation
Localização
No previous experience is needed Work location: Lisbon; Our client is an omnichannel company based in Portugal The company proudly represents the leading global businesses such as Microsoft, Google, Netflix, and the best-known social networks, providing Customer Support, Technical Support, and Content Moderation. Responsibility -Review and moderate online content, posted on the Arabic market; -Ensure that all information uploaded by users follow the guidelines based on client’s policies; -Become and remain knowledgeable about policies and community standards; -Provide and follow best practices used to better achieve client’s KPI’s; -Use the learned knowledge to propose improvement ideas either internal or external. Your Profile -Native level of written and verbal communication skills in Arabic (mandatory); -Fluency in English (minimum level B2); -Ability to distinguish self-beliefs from moderated content and policies; Empathic; Motivated and with a positive attitude; Attention to detail; -Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory); -European Citizenship or valid work permit for Portugal. Our Offer -Excellent work opportunity in a dynamic leading multinational company; -Stable work and career progression; -Investment in training and personal development; -Health Insurance since day one in the company; -Possibility of Accommodation
Localização
- Todo o país, Portugal
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