e-Commerce Data & Analytics Expert

Position Snapshot

Location: Linda-a-Velha/ Braga

Company: Nestlé Business Services Lisbon (NBS Lisbon)

Full-time/ Hybrid mode

About Us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.

We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you, and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Services (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

The e-commerce Data Expert is an Above Market Point of Contact, responsible for leveraging data to drive insights and strategies that enhance our online sales performance. This position involves analyzing large datasets to identify trends, opportunities, and areas for improvement in our ecommerce operations. This job is a fantastic opportunity for the right person who is looking to manage Data & Analytics internationally, but with focus on improving eCommerce strategies and operations.

The expert will work closely with the eCommerce and sales teams to support the development of data-driven strategies that optimize customer engagement and increase sales in a zone or a global level.

A day in the life of...

• Expert will support SBU/Zone Digital Manager(s) and eCommerce Teams in defining strategy and opportunities for data to drive decisions in the business.
• Must provide high level analysis on trends, opportunities and answer burning business questions with focus on the eCommerce environment.
• Must build analytics capabilities in markets with hands on learning and use case adoption
• Must work to ensure level one dashboards are deployed in markets and at business level and that global solutions are adopted for efficiencies and to drive above market business analytics capabilities.
• Responsible for working with businesses to ensure priority markets meet all pre-requisites for global level two dashboards - i.e. adopting global media naming conventions and global tagging plans for websites.
• Support businesses and markets with capabilities training when it comes to data KPIs, first party data value exchange and growth strategies, data governance best practice and delivering the global data capabilities training and courses.
• Use global guidance to help set KPIs and benchmark against external performance
• Adoption of global guidance on analytics service line best practice, and work with businesses and markets to define business use cases to be answered by the new service.
  
  

What Will Make You Successful

• More than 5 years in digital marketing /eBusiness working with global brands.
• Proven ecommerce experience as a data or a sales analyst
• Proven data analyst experience - taking data and analysing to provide measure campaign performance and providing KPI performance scoring
• Experience in data boarding visualization and building: PowerBI, Adverity, Data Studio experience a plus.
• Proficient English writing, reading, speaking
• Proven change management experience
• Excellent communication skills
• Team oriented mentality and attitude
• Ownership, responsibility & adaptability
• Result oriented
  
  

What We Offer

Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:

• Development of expertise in Nestlé’s Shared Services Business
• Immersion in a culturally diverse team
• Local and International Exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal Allowance Card
• Flex Benefits - At NBS you can chose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office.
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medical Support available at the Office
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for International Career