Italian speaking -Customer Delight Specialist

Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities:

Handle inbound customer inquiries via phone, email, and chat.

Assist with product information, troubleshooting, and issue resolution.

Deliver excellent customer service while ensuring a positive customer experience.

Follow up on customer requests and escalate issues when necessary.

Requirements:

• Proficiency in Italian (C1/C2 level)
• Relocation to Portugal is mandatory
• Strong English communication skills (C1 level)
• Exceptional problem-solving and interpersonal skills
• Open to relocating within Portugal
  
  
  

Additional Information:

• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required
  
  
  

What’s Offered:

Competitive salary and performance-based incentives

️ Relocation package to support your move to the Portugal

Full training provided

Opportunity to work in an international environment with career growth potential